Privacy Policy — Topline Design & Build Ltd

About this Policy

This Privacy Policy applies to Topline Design & Build Ltd. We take your privacy seriously and are committed to handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR). This policy explains how we collect, use, and protect your personal data, your rights, and how the law safeguards you.

This notice supplements any other privacy information we may provide when we collect your data and should be read alongside it.

Who We Are

For the purposes of data protection law, Topline Design & Build Ltd is the data controller. Any questions or concerns about your personal data should be directed to:

Email: toplinedandb@yahoo.com
Postal Address:
Topline Design & Build Ltd
105 Crescent Road
Hugglescote
Coalville
England
LE67 2BF

By using our website or engaging with us, you consent to this policy.

What Information We Collect

We collect personal data directly from you when you contact us, enquire about our services, or enter into a business relationship with us. This may include:

  • Identity Data — Name, date of birth, gender, marital status.

  • Contact Data — Address, email, phone number, job title.

  • Financial Data — Payment details, bank account information.

  • Transaction Data — Details of services provided and payments made.

  • Technical Data — IP address, browser type, operating system, device information.

  • Usage Data — How you use our website, services, and interact with us.

We may also collect aggregated data for statistical purposes, which does not identify you personally.

How We Collect Your Data

  • Direct interactions (in person, phone, email, post).

  • Through our website (forms, cookies, analytics).

  • From publicly available sources.

Keeping Your Data Accurate

We aim to keep your data accurate and up to date. Please inform us of any changes.

How We Use Your Data

We use your personal data for legitimate purposes, including:

  • Providing our services and fulfilling contracts.

  • Communicating changes to our business or services.

  • Contacting you about relevant services you’ve previously enquired about.

  • Complying with legal obligations.

  • Where necessary for our legitimate interests, provided your rights are not overridden.

We do not use your data for unrelated purposes without informing you.

Sharing Your Data

We may share your personal data with:

  • Regulatory authorities, where legally required.

  • Trusted suppliers and contractors working on our behalf.

  • In the event of a business sale or restructuring.

We do not sell your personal data.

Controlling Your Data

You can withdraw or change your consent at any time by contacting us.

Data Storage

We store your personal data securely within the UK. We do not transfer your data outside the UK.

Security

We take reasonable precautions to protect your data, including technical and organisational measures. However, transmission over the internet is never completely secure.

In the event of a data breach that could affect your rights, we will notify the ICO and affected individuals where required.

Data Retention

We retain your data only for as long as necessary, including for legal, accounting, or reporting purposes.

Cookies & Tracking

We use cookies on our website to improve functionality and understand visitor behaviour. You can control cookie settings via your browser.

Your Rights

Under the UK GDPR, you have rights including:

  • Access to your data.

  • Correction of inaccurate data.

  • Erasure of your data in certain circumstances.

  • Objection to or restriction of processing.

  • Data portability.

  • Withdrawal of consent.

To exercise your rights, please contact us.

Third-Party Links

Our website may link to other sites. We are not responsible for their content or privacy practices.

Complaints

If you have concerns about our use of your data, please contact us first. You also have the right to complain to the ICO at www.ico.org.uk.

Policy Updates

We may update this Privacy Policy from time to time. Please check back regularly for updates.